Privacy Policy

At soltheryxco.com, your privacy is very important to us. This Privacy Policy explains how your personal data is collected, used, stored and protected when you visit our website or use our services. By using this website, you accept the policies described below.

What information do we collect?

We may collect personal data and non-personal data, including:

• Personal data:name, email address, telephone number and other information provided when contacting us or subscribing to our services.
• Non-personal data:IP address, browser type, device information, operating system and pages visited; this data is collected using cookies or analytical tools.
• Communication data:all messages and correspondence sent to us, including support tickets.

How we use information

Your data may be used for:

• Provide and improve our services
• Responding to customer inquiries
• Sending important updates, newsletters or promotional offers (if you have consented)
• Monitor site performance and user experience
• Ensure the security of our website and services

Data protection

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. However, please remember that no electronic system is 100% secure.

Data storage

We retain personal data only for the period necessary to achieve the purposes set out in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

Sharing information

We do not sell or trade your personal information. We may only share it with trusted third parties who help us operate the website, analyze data or provide customer support. These entities are obliged to maintain confidentiality.

Your rights

You have the following rights:

• The right to access stored personal data
• The right to request rectification of incorrect or incomplete data
• The right to request deletion of data where appropriate
• The right to withdraw consent to data processing (if consent is the basis)
• The right to lodge a complaint with a data protection authority if you believe that your rights have been violated

Cookies and tracking

We use cookies and similar technologies to improve your experience on our website, remember your preferences and analyze traffic. More information can be found in ourCookie policy.

Third Party Services

Our website may contain integrations with third parties, such as analytical tools or social media components. These entities may collect data in accordance with their own privacy policies, which are not controlled by soltheryxco.com.

International data transfers

If you use our services from outside Turkey, your data may be transferred and stored in countries with different data protection laws. By using our services, you consent to such data transfer.

Policy updates

We may update this Privacy Policy from time to time in response to legal, technological or operational changes. Updates will be posted on this page with a revised update date. We recommend that you read the policy regularly.

Contact

If you have any questions, requests or concerns regarding this Privacy Policy, please contact us:

E-mail:info@soltheryxco.com
Address: 40 Parrakeet Rd, Werribee VIC 3030, Australia